Privacy notice
Clear information about this website and your enquiries.
This notice explains what happens when you browse the AROVENIQ Ghana website or choose to contact us.
Last updated: 2 September 2026
1. Information you choose to provide
If you contact us by WhatsApp, telephone or email, you decide what information to send. This may include your name, contact details, location, door photographs, measurements and enquiry details. We use it to respond, assess compatibility, prepare a quotation, arrange service and maintain the related customer record.
2. Website enquiry form
The enquiry form on this website prepares a WhatsApp message on your device. The website does not submit that form to an AROVENIQ database. You can review or edit the message in WhatsApp before sending it.
3. Technical and security information
Our hosting and security providers may process standard technical information such as IP address, browser type, requested pages, timestamps and security signals to deliver the website, prevent abuse and diagnose faults. Essential security cookies may be used by those providers.
4. Language preference
If you switch the website language, that preference is saved in your browser on the same device. It is not used for advertising.
5. External services
Links to WhatsApp, telephone and email services open a service operated by another provider. Their privacy terms apply once you use that service. Do not send door-access codes, passwords or other unnecessary security credentials through an enquiry.
6. Retention, sharing and contact
Enquiry and service information is kept only as reasonably needed for the customer relationship, warranty record, dispute handling and legal or accounting obligations. We do not sell enquiry information. It may be shared with an installer or service provider only where reasonably needed to fulfil the requested work. Privacy questions can be sent to wanghaolei3513@gmail.com or raised through the contact page.